REFUNDS and RETURNS

 

I accept returns and exchanges on originals and prints within 30 days if you're not satisfied. Buyer is responsible for return shipping cost and any loss in value if an item isn’t returned in original condition (the artwork must arrive back in the same condition it was sent — undamaged and in its original packaging).

There are no refunds on custom items: prints, commissions or framing.

Damaged in transit? That's on me. Contact me within 7 days of delivery with photos of the damage and the packaging, and I'll send you a replacement (print) right away (if available) at no additional charge or issue a refund at no cost to you.

Please email photos to info@melissatobiaart.com

Please contact me with any questions and I will get back to you with 24 hours.