MELISSA TOBIA
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Ordering Information

Payment Methods
Payments can ONLY be made by paypal. Paypal will debit your debit card/bank account, credit card, e-check or paypal funds and transfer the payment from your paypal account. For credit card payment information, please see below.

Credit Card Payment
Credit card payments for all artwork are handled by our Paypal Acct. Paypal accepts a variety of credit cards. All paypal inquiries are dealt with by Paypal who can be contacted toll free on 1-877-CCNOW-77 (toll free for US customers only). For further information on the Paypal service, please visit the company's web site at http://www.paypal.com. Please note that all prices are listed in U.S. dollars. If you use a non U.S. credit card, your bank will automatically convert to your home currency based on the current exchange rate in paypal.

Purchasing Art
To order please fill out contact form or email the artist Melissa Tobia and inquire regarding interest and cost.

Shipping Information
In-stock orders are shipped within 2 weeks of receiving your payment. All orders are shipped by the US Postal Service. We will contact you by email on when you expect to receive your order. If you have any questions regarding ordering and shipping information, please don't hesitate to contact Melissa Tobia. Extremely large oil paintings on canvas or panel are NOT available for shipping, ONLY pickup in New York City.

Packing
All drawings and pastels done on paper are shipped either rollled up in a tube or flat between cardboard depending on shipping choices and cost. Pieces purchased with frames and paintings, are bubble-wrapped and shipped in a box. All art is packaged with care and extreme delicatacy.


Return Policy

Product Returns
All art must be returned within 14 days. A product may be returned for 100% refund as long as it is still in the same previous condition as it was when it was shipped.

Damaged Packages
Damaged packages should not be accepted by the customer. Any artwork damaged in shipping should be reported immediately and returned to the Post Office.


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